You've Come to the Right Place for Quality Chinese Herbs
This page includes information about practitioner features on the Kan website, including a webinar recording showing how to add your patients and recommend formulas to them, or drop-ship to your patients. You can also adjust your markup, and more.
Kan Website Tutorial
Learn how to use features such as recommendations, drop shipping, adding patients, changing their mark-up, and more. Contact customer service if we can help you with anything. We're here to help.
Dedicated to Service, Quality, and Transparency
Kan Herb Company has long had an impeccable reputation for the quality of our products. We launched a new website and continue to add features, showing our commitment to have customer service and an ordering experience that matches the high quality of our products. We regard the website as an evolving tool to help you in practice. Please, always do share feedback on what works well, features on other sites you'd like to see on kanherb.com, and anything that needs to be fixed. We're here to serve you, always.
Some Technical Details
For people who love the technology aspects behind online platforms, we’re happy to provide a little information. The ordering system was custom built for our needs using the e-commerce platform Shopify. Used by millions of people every day, this platform has high levels of safety and security and operates very efficiently. It’s used by companies large and small like Pura Vida Bracelets, The Paper Cub Co., Kylie Cosmetics, Allbirds, and local coffee company, Verve Coffee Roasters.
The Shopify platform is set up for everything from marketing and payments to secure transactions and shipping. We integrated it with our existing website and other software to help us manage products, inventory, and payments better than before.
It’s cloud-based and hosted, so we don't have to upgrade or maintain software or web servers. It’s automatic! Plus it’s designed to work well with mobile devices.
The Ordering Experience
We describe this new feature of our website as an experience because it’s more than a platform for placing orders. Take one glance at it and you can see that it has a different aesthetic than our previous platform. It looks and feels like us; like the organization that we are today. It has modern functionality that aligns with our traditions of quality and service. And while we’re still here if you prefer to order over the phone, we hope you’ll give online ordering a try.
The whole experience of placing an order is improved. The platform is designed to reduce friction and increase ease in the process. It was designed to be easy for people to use whatever their comfort is in using technology platforms.
This experience places us at the intersection of traditional practices and modern processes. We’re excited by this advancement in our services. And we’re just getting started.
I love leading Kan as a caretaker of caretakers. Practitioners help, heal and take care of patients every single day. I want Kan to take care of you.
Greg Pepping
CEO of Company